Yuki Tanaka
09:52Customer: ありがとうございます！届いたら確認します。
1
Sarah Miller🤩 Almost done📦 SamplingMobile app
Serve customers from your phone,
same inbox as your desk
iOS, Android and WeChat Mini Program. On the road, at a trade show or after hours, pick up your phone and keep serving customers: read, reply and hand over.
Current version 1.0.0
Trần Thị LanToday 09:20
Trần Thị Lan · 09:20
Chào bạn, mình muốn hỏi giá hộp giấy in logo, số lượng 2.000 cái.
Hi, I’d like to ask about pricing for paper boxes with our logo, 2,000 pcs.
Translated by LinMi
Amelia Chen · 09:24
Chào Lan, 2.000 cái làm được ạ. Bạn cần kích thước bao nhiêu? Mình gửi bạn catalogue trước nhé.
Hi Lan, 2,000 pcs is no problem. What size do you need? I’ll send you our product catalog first.
Translated by LinMi
Today 09:41
Trần Thị Lan · 09:41
Khoảng 25×18×10 cm, có cửa sổ trong suốt được không?
About 25×18×10 cm. Can it have a clear window?
Translated by LinMi
You (Read)Message, sent in Vietnamese
English ⇄ Vietnamese
What you can do on your phone
Every step of serving a customer,
right on your phone
Conversations, translation, teamwork, customer stages and follow-up records: the core of serving customers, all on your phone.
Conversations from WhatsApp, Telegram, Instagram and more land in one list, with the My chats / Unassigned / All / Team and customer-stage views, search and advanced filters.
My chats
Unread Unreplied Private Group
Yuki Tanaka
09:52Customer: ありがとうございます！届いたら確認します。
1Sarah Miller🤩 Almost done📦 SamplingTrần Thị Lan
09:41Customer: Khoảng 25×18×10 cm, có cửa sổ trong suốt được không?
1Amelia Chen🥳 New start🆕 New customer
Nadia Rahman
09:30Customer: Hello, can I order 500 pcs first? What about shipping to Jakarta?
3Unassigned🥳 New start📣 From ads
Carlos Mendes
09:12Customer: 500 unidades, 30×20×10 cm. Preciso do orçamento até sexta.
Ryan Cooper🤩 Almost done🔥 High intent📦 Sampling
Emma Wilson
08:47Customer: Hi, still waiting for the updated quote 🙂
1Unassigned💬 Nurturing💰 Quoted🌍 EU market
Marco Rossi
08:20Customer: Hi, do you offer FSC certified paper?
1Unassigned🥳 New start
Sofia Andersson
17:36Me: Yes, we ship to Sweden by DHL. MOQ is 500 pcs, quote attached.
Sarah Miller💬 Nurturing💰 Quoted🌍 EU market
Ahmed Al-Sayed
15:02Me: Sure Ahmed, PI attached. Payment terms as agreed: 30% deposit.
Amelia Chen✅ Won⭐ Repeat buyerPhone and desktop
Your phone serves customers,
your desktop runs the setup
The mobile app is built for serving customers wherever you are. Sit-down work such as connecting channels, data reports and permissions stays on the desktop console.
Mobile app
- Send and receive messages, voice, photos and video
- Auto-translation for incoming and outgoing messages
- Accept, transfer and close conversations
- Customer stages, tags and follow-up records
- View and edit customer details
- Two-step verification, online status and workspace switching
Desktop console
- Connecting channels and managing accounts
- Data reports
- Members, teams, roles and data scopes
- Custom views and bulk actions
- Quick-reply library, translation templates and stage settings
- Subscriptions, add-ons and invoices
One account, one set of data
FAQ
About the mobile app
Have another question? Once you’ve signed up you can reach us directly from the console.
Does the mobile app cost extra?
No. The iOS / Android app and the WeChat Mini Program are included in every plan. Sign in with the same account; it doesn’t use an extra seat.
Is data synced between phone and desktop?
Yes. Conversations, customers, notes and follow-up records are the same data on both: everything you do on your phone shows up on desktop in real time, and vice versa.
Which phones are supported?
Both iOS and Android; see the platform cards above for version requirements. The WeChat Mini Program opens inside WeChat with nothing to install.
Can I connect channels or view data reports on my phone?
Those are setup tasks and stay on the desktop console. The mobile app focuses on serving customers: messaging, translation, handovers, customer stages and follow-up records.
Your next customer message
shouldn’t get lost on someone’s phone
Connect your first account in minutes and bring all of your team’s customer conversations into one place.
Runs in your browser. Also on iOS, Android and WeChat Mini Program.